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Welcome

Welcome to PinSupreme Support system. If you have a question about one of our Wordpress themes, make sure to read documentation before opening a ticket. Ticket response time can be up to 48 business hours depending on a complexity of the question and a number of free agents.

Documentation links: 

Photography Theme Moon: http://moon.pinsupreme.com/docs/index.html

Pluto Masonry Blog: http://pluto.pinsupreme.com/docs/index.html

Sun Masonry News Magazine: http://sun.pinsupreme.com/docs/index.html

Neptune Food Recipes theme: http://neptune.pinsupreme.com/docs/index.html

  Public Ticket Activity

Anait Absence ads   Updated 3 days ago   6   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: Hi There , edit this file : wp-content/themes/neptune-by-osetin/inc/osetin-magic.php on line #417-421  you will see :  if(($content_location == 'after_posts') && $content_html){ $html.= ... Clement Visual Composer doesn't respond   Updated 4 days ago   7   Pluto Clean Personal WordPress Masonry Blog Theme Most recent comment from Denish Support: @JeremyHurley33 Hi There , please create new ticket so we can confirm your purchase first and guide :) Thanks . Anait 3lingual author widget   Updated 6 days ago   6   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: Hi There , i think there was issue in ticksy and it should be fixed now . could you try again ? Thanks . Rosario Social Connect not working   Updated 1 week ago   13   Sun - Masonry Magazine Theme Most recent comment from Tamerlan Soziev: Is it only happening on the light of popup? Have you tried creating a separate page which has a short code for social login? You can request a refund ... Anait Hiding featured slider categories   Updated 1 week ago   2   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: Hi There , please add following code at WP-admin-panel > theme options > appearance >  customise > custom css area : .featured-recipes-slider-i .featured-recipe-categories-w {display:none ... Robert Translation   Updated 1 week ago   3   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: Hi There , great , i am glad that you solved the issue :) Cheers ! Ernie Glyphs theme not loading...   Updated 1 week ago   4   Photography Portfolio, Blog & Shop for Creatives Most recent comment from Denish Support: you are welcome , i am glad that you solved it :) Cheers ! Laurence map pins not responsive   Updated 1 week ago   15   Photography Portfolio, Blog & Shop for Creatives Most recent comment from Laurence: ok, good luck with that! and thanks for the great template :-) Andrea HELP   Updated 2 weeks ago   22   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: Hi There , i can see that you have upload flag images : http://take.ms/sK4YE , finally you did it :) just for note , the image you uploaded is different flag than we used but it's okay if you ... Marina Hero posts   Updated 2 weeks ago   6   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: you are welcome , i am glad that it helped you :) Cheers ! Anait adaptive ad banner   Updated 2 weeks ago   4   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: you are welcome , i am glad that it helped you :) Cheers ! Anait category tile size   Updated 2 weeks ago   6   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: Hi There , i think this code should work for 6 column : .category-tiles.columns-3 .category-tile:nth-child(3n + 4) { clear: none; } .category-tiles.columns-3 .category-tile { width: ... Pavel Singular fullwidth   Updated 2 weeks ago   2   Pluto Clean Personal WordPress Masonry Blog Theme Most recent comment from Denish Support: Hi There , you mean hide sidebar and show content in full width ? for that add following code at the end of style.css file from WP-admin-panel > appearance > editor (or use custom css plugin ... Clint "Theme Settings" missing   Updated 2 weeks ago   6   Sun - Masonry Magazine Theme Most recent comment from Tamerlan Soziev: Hi, you need to activate required plugins (see the notice on top of your admin page) syckness Remove recipe slug in URL   Updated 2 weeks ago   5   Neptune - Theme for Food Recipe Bloggers & Chefs Most recent comment from Denish Support: sure , it's here : wp-content/plugins/osetin-helper/osetin-helper.php: line#   94:   register_post_type( 'osetin_recipe',......... Cheers !
https://osetin.ticksy.com/